Stunning and fantastic location, just a pleasant stroll away from Aztlan Galeria. Well-stocked room with view of the sea from the window.

The breakfast was above average and large with a grill, appreciated it. Personalized service, even though a few employees were very unhelpful. Also, location was stunning and amazing, at a medium distance from snorkeling.

Views appeared to be bad.

Well-appointed and air conditioned rooms with a jacuzzi and personalized service.

Bad views.

Traditional building and rooms with a view.

Well decorated room, it had comfortable bed.

Air-conditioned and stocked room with breath taking view from the balcony was enjoyable.

The value for money was excellent, with a fantastic room that had a beautiful sea view. The location was perfect for snorkeling and provided a peaceful and quiet atmosphere. The staff were friendly and helpful, making us feel special throughout our stay.

The food for breakfast could have had more variety to make it even better.

The local staff were exceptionally attentive and attentive. Location: the hotel was near to the other restaurants, the most beautiful beaches and a cafeteria. It also was involved in all the activities.

Their staff were very unhelpful.

Best possible and incredible location to the two restaurants that were open for dinner. Friendliness of the staff.

We liked being in the separate studio room. This is our second visit, so we liked this type of room better than the room at the hotel itself. Great view of the ocean and waves crashing in right next to our balcony.

Nothing. It was all very nice.

The hotel is in an excellent location on playa norte. You do not have to leave the property to have an excellent beach to layout or even to do a small amount of snorkeling. They also have a dive snorkel shop on the property but we did not use them. You can easly walk to rent a golf cart ( easy rentals) right down the street or just walk to the main drag ( hidalgo) or to the local market to the loncharias ( alxis and giovanni the best). The room was clean and the view was great, it came with a microwave, fridge etc.. island boat adventures that we used to swim with the whale sharks actually droped us off at the pier of the hotel after our tour. We dont do the all inclusive but rather choose to dine around town so cannot comment on the food or service there. The staff do do a good job of keeping unwanted people off of the property adn behnd the villas is a big natural tide pol called the kings bath htat has all kinds of fish etc in it. Woth the money for the villa ocean front or bay front whatever you prefer, we would not chose to stay in the tower hotel.

The internet connnection goes in and out but the staff were very patient with us in trying to check us in for our flight adn get our boarding passes printed. Patience is a virture in Mexico nomatter where you go, they were really helpful though. Roll with the punches when you travel.

It was a well-kept hotel in a safe area, near to a reef at the far North end of Isla Mujeres as well as the nicest beaches. Hard-working team from the check in to the bartenders to the waitstaff to housekeeping to managers.

We had the most amazing stay at this hotel. The beach was absolutely stunning, one of the best we have ever seen. The location on the beach allowed for easy access to snorkeling and exploring the reef. The hotel staff was incredibly friendly and accommodating, always ready to help us with anything we needed. The cleanliness of the hotel was impeccable, and the facilities were top-notch. We also loved the fact that there was parking available at the hotel and transportation by boats from 10am-6pm. The breakfast provided was delicious and offered a variety of options to choose from.

Nothing not to like.

We had a great time at Mia Reef! The beautiful beach was the highlight of our stay. Crystal clear water and shallow enough to see fish without snorkeling gear. The staff we interacted with were very kind and helpful. a wonderful vacation spot!

Fabulous location, so easy to walk to the main strip but set away from the main bustle. Great staff- friendly and polite, excellent view from the room. Quiet air conditioning made it easy to sleep!

Quite confusing and slightly rude check in, but that was luckily not representative of the great service we received the rest of the time. Slightly dated rooms but clean, spacious and confortable.